We held an extraordinary event on the 'Wu Wei' effect and customer experience. 'Wu Wei', meaning 'action without action', was the main focus of this meeting.
Our CEO Can İlkhan made an interesting presentation on the topic 'We Hear with Our Ears, but We Hear with Our Brain'. He explained how our auditory experiences are processed in our brains and how this information can shape the customer experience. It revealed how we can increase customer satisfaction and loyalty by using this information.
At the event, we examined in depth the role of the 'Wu Wei' effect on customer satisfaction and loyalty. We had the opportunity to discover useful strategies and practices for effectively managing and improving customer experience.
We are grateful to all participants and Can İlkhan for sharing this valuable information and experiences with us in this event perfectly organized by the IMI CONFERENCES team. We will never forget this enlightening event that shed light on our path.