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Synway PBX IVR (Interactive Voice Response System)

How to Create IVR?

To create IVR, we follow the steps PBX>CallFeatures>Ivr.

We access the IVR by clicking ADD.

Synway PBX IVR

​From within IVR, you can create announcements, dialing times, etc. in accordance with your structure. We can adjust our settings.

Greet Long: IVR welcome announcement

Greet Short: Announcement to be played when the user does not enter any keys or enters an incorrect key.

Response Timeout: Waiting time for a digit entry after the command prompt.

Invalid Sound: Announcement played when an invalid button is pressed.

PBX to create IVR

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