Bircom incorporates everyone interested in its products and services into its ecosystem as its customers and considers their happiness to be the most basic value. It recognizes its customers, presents the most accurate products to meet understands and expectations. As before the sale, it aims to produce a seamless solution by keeping all communication channels open, such as telephone, email, live chat, social media, face-to-face. It treats feedback from all these channels fairly, objectively and impartially, as an opportunity to develop itself. It attaches importance to the privacy of its customers’ personal data and adheres to these principles in all processes.